Is your business getting the best value from its telecom and connectivity services?
We provide a free, independent review of your current phone systems, internet connectivity and supplier contracts to identify opportunities to improve performance, reduce costs and simplify support.
- 15 minute call
- No obligation
- Independent advice
Most businesses haven't reviewed their setup in years
Telecoms and connectivity are easy to overlook once they are working. Over time, that means services no longer suit the business, costs creep up and support quietly slips.
What's included in the Health Check?
Connectivity
- Business broadband
- Fibre services
- Leased lines
- Backup connectivity options
Telecoms
- Hosted phone systems
- VoIP services
- Business mobiles
- Call routing and call handling
Contracts & Suppliers
- Contract reviews
- Renewal dates
- Supplier performance
- Commercial value assessment
What you'll receive
Independent advice backed by operational experience
Independent Advice
We are not tied to a single supplier. We compare solutions across multiple providers to find the best fit for your business.
Commercial Experience
With more than 10 years of experience in contact centres, telecoms and business operations, recommendations are based on practical business needs rather than technical specifications.
Single Point of Contact
We manage supplier conversations and implementation support, saving time and reducing disruption.
Hi, I'm Murray
I've spent more than a decade working with contact centres, telecoms platforms, CRM systems and business operations.
I've seen first-hand how poor supplier decisions, outdated contracts and unsuitable systems can affect performance, customer experience and profitability.
I started Novello Consulting to help businesses make informed decisions about technology, suppliers and operations without being tied to a single provider.
Recent projects
Multi-site nursery connectivity review
Reviewed connectivity across multiple settings, identified resilience gaps and recommended a consistent supplier setup.
Business phone system implementation
Specified and rolled out a hosted phone system for a professional services firm, including call routing and reporting.
Telecom and supplier review for a growing SME
Audited existing contracts and suppliers, consolidated services and reduced ongoing monthly spend.
Book your free Telecom & Connectivity Health Check
A 15 minute conversation to understand your current setup and identify whether improvements may be available.
- Independent and supplier-neutral
- No obligation, no sales pressure
- Clear, written next steps
Prefer to pick a time straight away? Schedule a call on Calendly.