We help UK businesses improve communications, connectivity, AI adoption and business systems, independently, pragmatically and without the jargon.
Novello Consulting was founded to give growing UK businesses the kind of technology advice usually reserved for enterprises, without the bloated retainers or vendor bias that often come with it.
We focus on four areas where the right decision genuinely changes how a business runs: business phone systems, AI receptionists and voice agents, business broadband and connectivity, and CRM and business systems. Across all four, our job is the same, understand how you work, shortlist the right options, manage the rollout, and stay accountable once you're live.
We work with dental practices, law firms, salons, contact centres and professional services across the UK, typically as the single point of contact between the business and its technology suppliers.
We're not on commission with a single vendor, we recommend what's right for you.
We project-manage suppliers, run training and stay involved after go-live.
Clear options, real numbers, no acronym soup. You'll always know why we recommend something.
Most of our clients work with us for years. We're built for relationships, not transactions.
Read how we've helped UK businesses upgrade their telecoms, deploy AI agents and modernise the systems behind them.
Independent advice on telecoms, AI, connectivity and business systems, no sales pressure, just clear options.